Forms and documents

Download essential documents for your postal needs

Inquiry form

Submit your complaint

Use this form to report any problems with your parcel, letter, or shipment. The sender must complete and submit the form in person at the post office. This service is free of charge.

Request form

Request a parcel withdrawal

This form is for requesting the withdrawal of a parcel, letter, or any other item sent via the post. The completed form must be submitted in person at the post office.

Redirection form

Notify us of your address change

Use this form to inform the post office of a temporary or permanent change of address. The post office will verify your details, and the redirection service is valid for one year.

Supplier registration form

Register as a supplier

This form is for suppliers who wish to register with the post office to access our services. Complete and submit this form to start the registration process.

Credit Form

Apply for credit facilities

This form is for companies seeking credit facilities for various postal services. Complete the form to apply for credit options available through the post office.

Junior Philately Club

Join our Junior Philatelic Club

Complete this form to become a member of the Junior Philately Club. As a member, you’ll receive invitations to special events and activities organized for children.

Booking form

Order philatelic items

Use this form to reserve philatelic items, such as first day covers and rare stamps. Complete and submit this form to reserve your items.

Notice

Temporary Suspension of Air Shipments for Small Packets and Parcels to Rodrigues

Mauritius Post Ltd informs its esteemed customers and the general public that, due to a substantial increase in the volume of air parcels and small packets, combined with limited cargo space on Air Mauritius flights to Rodrigues, the regular daily dispatch of these items has been temporarily suspended.  During this period, priority will be given to EMS services and letter mail, while the transportation of parcels and small packets will be subject to delays. Customers intending to send parcels using Colipost boxes (sizes S, M, L, and XL) are advised to use the sea freight service for shipments to Rodrigues.  We would like to reassure you that all parcels, up to a maximum weight of 10 kg, will continue to be accepted via Surface Mail. Mauritius Post Ltd has put measures in place to ensure that surface mail dispatches to Rodrigues occur at least twice a month to minimise disruptions.  We sincerely regret any inconvenience this temporary suspension may cause and appreciate your understanding and patience. Mauritius Post Ltd remains committed to providing timely updates on the situation as developments unfold.  Thank you for your continued cooperation.

Mauritius Post Ltd informs its esteemed customers and the general public that, due to a substantial increase in the volume of air parcels and small packets, combined with limited cargo space on Air Mauritius flights to Rodrigues, the regular daily dispatch of these items has been temporarily suspended.  During this period, priority will be given to EMS services and letter mail, while the transportation of parcels and small packets will be subject to delays. Customers intending to send parcels using Colipost boxes (sizes S, M, L, and XL) are advised to use the sea freight service for shipments to Rodrigues.  We would like to reassure you that all parcels, up to a maximum weight of 10 kg, will continue to be accepted via Surface Mail. Mauritius Post Ltd has put measures in place to ensure that surface mail dispatches to Rodrigues occur at least twice a month to minimise disruptions.  We sincerely regret any inconvenience this temporary suspension may cause and appreciate your understanding and patience. Mauritius Post Ltd remains committed to providing timely updates on the situation as developments unfold.  Thank you for your continued cooperation.