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Reliable and secure delivery services

Fast solutions for your correspondence needs

Delivery strategy

Ensuring integrity and reliability in every delivery

The Mauritius Post is dedicated to preserving the integrity of your correspondence and providing a fast, secure, and reliable delivery service. Our commitment to excellence is demonstrated through our 100% door-to-door delivery guarantee, ensuring that your items reach their destinations safely and promptly.

Delivery standard for domestic mail

Efficient and secure delivery services

Mauritius Post upholds a steadfast commitment to safeguarding the confidentiality of your mail while ensuring swift, secure, and dependable delivery services. The cut-off time for next-day delivery postings is 15:00 , ensuring your mail reaches its destination promptly and reliably.

Domestic delivery performance

Efficient and secure delivery services
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Our delivery standards

Efficient and secure delivery services

House-to-house delivery

  • Comprehensive coverage:: We offer 100% house-to-house delivery of letters across the island.
  • Flexible options Customers can opt for a rented Private Postal Box for their delivery needs.

Confirmation of delivery

  • Proof of delivery: Obtain confirmation by sending letters via registered post with an advice of delivery.

Types of correspondence delivered

  • Regular services: Ordinary letters, registered letters, express letters, parcels, and EMS.
  • Corporate solutions: Personalized delivery services, pick-up and delivery services, and direct mail services tailored for corporate bodies.

Addressing system

  • Correct addressing:: Ensure complete name and address are indicated on the front side of the envelope or wrapper. The sender’s name and address should be on the top left-hand corner to facilitate processing in case of non-delivery.
  • Redirection services: Notify the Post Office of any address changes. Correspondence can be redirected to a new address upon request using the prescribed redirection form.

Treatment of undeliverable correspondence

  • Return to senderr: undeliverable correspondence is returned to the sender if the sender's name and address are indicated on the letter.
  • Returned Letter Office (RLO) Correspondence without the sender’s details is handled by the RLO.

Notice

Temporary Suspension of Air Shipments for Small Packets and Parcels to Rodrigues

Mauritius Post Ltd informs its esteemed customers and the general public that, due to a substantial increase in the volume of air parcels and small packets, combined with limited cargo space on Air Mauritius flights to Rodrigues, the regular daily dispatch of these items has been temporarily suspended.  During this period, priority will be given to EMS services and letter mail, while the transportation of parcels and small packets will be subject to delays. Customers intending to send parcels using Colipost boxes (sizes S, M, L, and XL) are advised to use the sea freight service for shipments to Rodrigues.  We would like to reassure you that all parcels, up to a maximum weight of 10 kg, will continue to be accepted via Surface Mail. Mauritius Post Ltd has put measures in place to ensure that surface mail dispatches to Rodrigues occur at least twice a month to minimise disruptions.  We sincerely regret any inconvenience this temporary suspension may cause and appreciate your understanding and patience. Mauritius Post Ltd remains committed to providing timely updates on the situation as developments unfold.  Thank you for your continued cooperation.

Mauritius Post Ltd informs its esteemed customers and the general public that, due to a substantial increase in the volume of air parcels and small packets, combined with limited cargo space on Air Mauritius flights to Rodrigues, the regular daily dispatch of these items has been temporarily suspended.  During this period, priority will be given to EMS services and letter mail, while the transportation of parcels and small packets will be subject to delays. Customers intending to send parcels using Colipost boxes (sizes S, M, L, and XL) are advised to use the sea freight service for shipments to Rodrigues.  We would like to reassure you that all parcels, up to a maximum weight of 10 kg, will continue to be accepted via Surface Mail. Mauritius Post Ltd has put measures in place to ensure that surface mail dispatches to Rodrigues occur at least twice a month to minimise disruptions.  We sincerely regret any inconvenience this temporary suspension may cause and appreciate your understanding and patience. Mauritius Post Ltd remains committed to providing timely updates on the situation as developments unfold.  Thank you for your continued cooperation.

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