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New Mauritius Post Parcel Centre inaugurated in Phoenix Mall Courts Mammouth

The new Mauritius Post Parcel Centre was inaugurated by the Minister of Information Technology, Communication and Innovation, Hon. Deepak Balgobin, on Friday 13 September 2024, in the showroom of Courts Mammouth situated in Phoenix Mall.

“

It's a building steeped in history, which has served the community since the early 1900s! It is therefore in urgent need of repair and renovation,
Vijaye Ramchurn, CEO of the Mauritius Post Ltd
The Chairman of Mauritius Post Ltd (MPL), Mr Ranna Swamber; the Chief Executive Officer of MPL, Mr Vijaye Ramchurn; the Chief Executive Officer of Courts Mammouth and Monde de la Maison, Mr Andrew Cohen; and other personalities were present for the inauguration of the Parcel Centre which was followed by the launching of a New Delivery App. The App aims at improving delivery efficiency and real-time tracking of parcels.
 
In his keynote address, Hon. Deepak Balgobin underlined that this new Centre was part of a broader effort to enhance postal services following the recent openings of two new post offices in Tribeca and Brisée Verdière. “The Mauritius Post Parcel Centre will alleviate the customer load at the Phoenix post office and provide a range of postal and non-postal services to residents of Phoenix and surrounding areas.”
 
In addition, he emphasised the facility’s modern features and services, including a dedicated E-commerce hub for efficient handling of international and domestic parcels, and extended opening hours to accommodate modern consumer schedules.
 
Concerning the introduction of the new delivery app, the Minister indicated that this modernisation effort was expected to reduce waiting time at nearby post offices and enhance the overall quality of service provided to the public. Moreover, Hon. Deepak Balgobin explained that in its objective of better meeting the evolving needs of the public in the digital age, the Mauritius Post Ltd was centralising E-commerce services and extending operational hours.
 
For their part, both the Chief Executive Officer and Chairman of the MPL acknowledged that the new Parcel Centre represented a pivotal move towards modernising services and adapting to evolving market demands in line with the strategic effort to integrate postal and retail operations with a view to enhancing both service efficiency and customer experience.

MJ Développement will not only bring its financial support but also its expertise to this project. He has surrounded himself with various construction experts, who will also bring their know-how to the restoration of the Rivière-Noire post office.“As lovers of Mauritius and passionate about real estate and heritage, we felt it our duty to preserve this superb little building which is part of the architectural heritage of Rivière Noire, a region dear to our hearts. This old building is an important landmark in Rivière-Noire and we are proud to play a role in its restoration and to collaborate with this essential institution that is the Mauritius Post Ltd. I would also like to thank our consulting partners, construction professionals, who wanted to work on the project, but also the Mauritius Post Ltd for the confidence it places in us,” said Michaël Ruel, president of MJ Développement.


The post office will thus be relocated a few meters further during the restoration work. This renovation project, which should be completed within three months, will include a total renovation of the exterior (replacement of shingles, identical, etc.). Work on the rock walls must be carried out in order to expose this magnificent emblematic stone of Mauritius. Inside, the electrical system will be brought up to standard, a new floor covering will be put in place, a rehabilitation of the sanitary facilities is also planned. La Poste has planned to redevelop the public work and reception areas.

Notice

Christmas & New Year Mails 2024

Our valued customers are hereby informed that the latest dates of posting of correspondence intended for overseas destinations so as to ensure delivery

before Christmas and New Year are as follows:

Mauritius Post Ltd informs its esteemed customers and the general public that, due to a substantial increase in the volume of air parcels and small packets, combined with limited cargo space on Air Mauritius flights to Rodrigues, the regular daily dispatch of these items has been temporarily suspended.  During this period, priority will be given to EMS services and letter mail, while the transportation of parcels and small packets will be subject to delays. Customers intending to send parcels using Colipost boxes (sizes S, M, L, and XL) are advised to use the sea freight service for shipments to Rodrigues.  We would like to reassure you that all parcels, up to a maximum weight of 10 kg, will continue to be accepted via Surface Mail. Mauritius Post Ltd has put measures in place to ensure that surface mail dispatches to Rodrigues occur at least twice a month to minimise disruptions.  We sincerely regret any inconvenience this temporary suspension may cause and appreciate your understanding and patience. Mauritius Post Ltd remains committed to providing timely updates on the situation as developments unfold.  Thank you for your continued cooperation.

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