Forms and documents

Download essential documents for your postal needs

Inquiry form

Submit your complaint

Use this form to report any problems with your parcel, letter, or shipment. The sender must complete and submit the form in person at the post office. This service is free of charge.

Request form

Request a parcel withdrawal

This form is for requesting the withdrawal of a parcel, letter, or any other item sent via the post. The completed form must be submitted in person at the post office.

Redirection form

Notify us of your address change

Use this form to inform the post office of a temporary or permanent change of address. The post office will verify your details, and the redirection service is valid for one year.

Supplier registration form

Register as a supplier

This form is for suppliers who wish to register with the post office to access our services. Complete and submit this form to start the registration process.

Credit Form

Apply for credit facilities

This form is for companies seeking credit facilities for various postal services. Complete the form to apply for credit options available through the post office.

Junior Philately Club

Join our Junior Philatelic Club

Complete this form to become a member of the Junior Philately Club. As a member, you’ll receive invitations to special events and activities organized for children.

Booking form

Order philatelic items

Use this form to reserve philatelic items, such as first day covers and rare stamps. Complete and submit this form to reserve your items.